1. Introduction
Xenom, Inc. ("Xenom," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at xenom.global (the "Site") and use our services. By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
2. Information We Collect
Information You Provide Directly Account Registration When you create an account, we collect: - First and last name - Email address - Password (encrypted) Contact Form When you contact us, we collect: - Name - Email address - Subject - Message content Newsletter Subscription When you subscribe to our newsletter, we collect: - Email address Ballot Entry When you enter a race ballot, we collect: - Event/competition selection - Associated account information Information Collected Automatically Analytics Data With your consent, we collect usage data through PostHog analytics, including: - Pages visited - Time spent on pages - Interactions with site features - Device and browser information - General location (country/region level) We use cookieless analytics by default. Analytics cookies are only enabled if you provide explicit consent. Local Storage We use browser local storage to remember: - Newsletter subscription status - Newsletter popup preferences - Session identifiers for analytics (with consent)
3. How We Use Your Information
We use collected information to: - Provide Services: Process ballot entries, manage your account, and deliver requested services - Communications: Send newsletters (if subscribed), respond to inquiries, and provide customer support - Improve Our Site: Analyze usage patterns to enhance user experience and site functionality - Security: Protect against fraud, unauthorized access, and other security threats - Legal Compliance: Comply with applicable laws and regulations
4. How We Share Your Information
We do not sell your personal information. We may share information with: Service Providers We work with third-party companies that help us operate our Site: - AWS (cloud compute & hosting) - Clerk (authentication services) - PostHog (analytics, with your consent) - Storyblok (content management) These providers are contractually obligated to protect your information and use it only for the services they provide to us. Legal Requirements We may disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of Xenom, our users, or others. Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including: - Encryption of data in transit (HTTPS) - Secure authentication via industry-standard providers - Access controls limiting data access to authorized personnel - Regular security assessments However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to: - Provide our services - Comply with legal obligations - Resolve disputes - Enforce our agreements You may request deletion of your account and associated data at any time by contacting us.
7. Your Privacy Rights
All Users You have the right to: - Access the personal information we hold about you - Correct inaccurate information - Delete your account and personal data - Opt out of marketing communications - Withdraw consent for analytics tracking California Residents Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have additional rights: - Right to Know: Request details about personal information collected, used, and disclosed - Right to Delete: Request deletion of personal information (subject to exceptions) - Right to Correct: Request correction of inaccurate personal information - Right to Opt-Out: We do not sell personal information, so this right does not apply - Right to Non-Discrimination: We will not discriminate against you for exercising your rights To exercise these rights, contact us at support@xenom.global Other State Privacy Laws Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights under their respective state laws. Contact us to exercise any applicable rights.
8. Cookies and Tracking
We use essential cookies necessary for site functionality. Analytics cookies are only activated with your explicit consent. Essential Cookies: Required for authentication, security, and basic site operation. These cannot be disabled. Analytics Cookies: Used to understand how visitors interact with our Site. You can accept or reject these via our cookie banner. For more details, see our Cookie Policy at /cookies.
9. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly.
11. International Data Transfers
Xenom is based in the United States. If you access our Site from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: Xenom, Inc. 809 Broadway - 3rd floor New York, NY 10003 United States of America Email: support@xenom.global For data protection inquiries or to exercise your privacy rights, email support@xenom.global